Technical Writer

August 17, 2012 by  
Filed under Every thing you Need to Know

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Job Description

·         Possible Candidates will Supports ongoing enhancement and publishing of Avanade Connected Methods (ACM) content. Creates documentation for ACM and ACM’s processes.

·         Reviews current ACM content to ensure it meets Avanade’s technical writing standards.

·         Supports the clean-up of ACM deliverables templates and samples for global re-use.

Job Responsibility

·         Edits existing documentation for grammar, punctuation, agreement, and a consistent "look and feel".

·         Delivers ACM documentation using standardized formats and tools.

·         Gathers and integrates information from a variety of sources to create ACM content, ACM process flows, ACM informational websites, ACM video scripts, ACM instructional documents and ACM trainings.

·         Drives the integration of documentation processes within the ACM development life cycle.

·         Provides documentation estimates and milestones within a given documentation cycle.

·         Works with ACM team members, and other Global Delivery Management groups to build and review documentation.

·         Ensures all ACM content meets corporate editorial, style, voice and brand ACM standards by working with ACM technical writing guidance and standards.

·         Works with team members to clean up ACM templates and samples (eliminating customer related information).

·         Works with team members on ACM presentation materials (mostly PowerPoint decks for training webinars, sales collateral, etc.).

·         Supports the team by providing constructive feedback, assisting with projects, or other activities as assigned.

Job Qualifications

·         Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent

·         Must have 1+ yrs. working experience with: MS Office: Word and  PowerPoint

·         Must communicate clearly and effectively, both verbally and in written form.

·         Must understand technical concepts and nomenclature.

·         should have a basic understanding of usability concepts.

·         Strong initiative, Strong elicitation and facilitation skills

·         Strong English communication skills: Must communicate clearly, both verbally and in written form (American English).

·         Pay attention to detail, quick Learner

·         Have previously participated in virtual/remote teams

·         Must be willing to work in Makati/Boni/Cubao/Taguig

·         full time/ Permanent Position available

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